Mobile / Slots
Using dhpni88 means you accept these terms — they govern your account, your wallet transactions through bKash, Rocket, or Upay, and how you access the lobby. Access and eligibility depend on your local law and the eligible regions we serve; if you are unsure whether this applies to you, review the conditions below before proceeding.
These terms form the agreement between you and dhpni88 when you register, fund your account, or use any part of the platform. They apply regardless of the device you use — mobile browser, desktop, or any other access point. Jurisdiction matters here: your ability to hold an account and make transactions depends on the laws of your region. We do not make eligibility decisions on your behalf; that responsibility sits with you. Where local law restricts or prohibits online gaming activity, these terms do not override that restriction. For users in supported regions of Bangladesh, the account-to-wallet path — whether you fund via bKash, Rocket, or Upay — is governed by the transaction rules set out in these terms. Any deposit or withdrawal you initiate through those payment rails is subject to the limits, verification steps, and processing conditions shown in your account at the time of the transaction. We may update these terms when our services change; continued use of your account after a published update means you accept the revised version. If you disagree with any part of these terms, the correct action is to stop using the platform and contact support to close your account.
bKash transactions are subject to the limits and verification steps shown in your account wallet section.
Rocket transfers follow the same account-level conditions; check your transaction history for confirmation of each transfer.
Upay deposits are processed under the same terms; eligibility depends on your region and the conditions active at the time.
Not every interaction on dhpni88 is covered by the same clause. Understanding the scope helps you know where these terms apply and where a separate policy or a third-party agreement takes over.
Registration, login, identity verification, and account suspension are fully within scope. These terms set the rules for how your account is opened, maintained, and closed.
Deposits and withdrawals made through bKash, Rocket, or Upay are covered. The limits, processing conditions, and dispute steps for those transactions are governed here.
The game lobby, titles from our studios, and any promotional notices on the platform are covered by these terms in terms of access rights — but individual game rules are set by the game provider.
Payment processors, mobile wallet providers, and any external links you follow from our site operate under their own terms. We are not responsible for those third-party conditions.
These terms are not one-sided. You have concrete actions available to you at any point during your time on dhpni88. Your transaction history is accessible from the account area — every bKash, Rocket, or Upay transfer you have made is logged there with a timestamp and status. If a record looks incorrect, you can raise a dispute through the support route listed on the contact page; we will review the transaction log and respond through the same channel. Account details such as your registered mobile number or email address can be updated by following the steps shown in the account settings section — some changes require identity re-verification, and the fields will indicate that when it applies. If you want to understand how your data is handled, or if you want to request that your account be closed, both of those actions are available through the support contact path. We do not require you to justify a closure request; submit it and we will process it according to the steps in our data and account policy.
Open the account area and navigate to transaction history. Every deposit and withdrawal is listed with its status and the payment rail used.
Account settings let you update contact information. Fields that require re-verification will prompt you through the steps shown on screen.
Use the support contact path to flag a transaction or policy question. Reference your transaction ID from the history log for faster handling.
Contact support directly to close your account. No reason is required; the process follows the steps set out in our account and data policy.
If you have a question about these terms, a transaction dispute, or a request related to your account, use the contact routes published on the site. We do not invent response windows or channel availability beyond what is shown there.
The live chat option is available from the support page. Use it for account access questions or to flag a transaction issue in real time.
Send a written query to the support email address listed on the contact page. Include your account reference and the relevant transaction ID where applicable.
The help centre on the site covers common account and payment questions. Check there first — many terms-related queries are answered in the published articles.
Your account data, transaction records, and payment details are held under the conditions described in our privacy policy, which sits alongside these terms. We retain transaction records for the period required by our operating conditions; you can request a summary of what we hold by contacting support through the published route.
Your account is protected by the login credentials you set. If you suspect unauthorised access, use the account recovery path shown on the login page and contact support immediately.
We use cookies to keep your session active and to remember your account preferences. The cookie notice on the site explains what is set and how to manage it.
Transaction records and account data are retained for the period our operating conditions require. You can request a summary of held data through the support contact route.
To update, correct, or request deletion of your account data, contact support with your account reference. We will confirm the action taken through the same channel.
These are the questions we see most often about how these terms work in practice.
Access and eligibility depend on your local law and the eligible regions dhpni88 serves. If online gaming is permitted in your region, these terms apply to your account. If local law restricts it, these terms do not override that restriction — your eligibility is your responsibility to confirm.
Check your transaction history in the account area first — the status and any error code will be shown there. If the record shows a deduction but the wallet was not credited, raise a dispute through the support contact route and include the transaction ID from your history log.
We may update these terms when our services change. When that happens, the revised version is published on this page. Continuing to use your account after a published update means you accept the new version. If you disagree, contact support to close your account before the change takes effect.
Contact support through the live chat or email route listed on the contact page. No reason is required. We will process the closure according to the steps in our account and data policy and confirm the action through the same channel you used to request it.
Transactions you initiate through Upay, bKash, or Rocket are covered by these terms on the dhpni88 side — the limits, verification steps, and dispute process. The payment provider's own terms govern their side of the transfer. Both sets of terms apply to a single transaction.
Open the account area and go to transaction history. Every deposit and withdrawal is listed with its date, amount, payment rail, and status. If a record appears incorrect, use the support contact route and reference the transaction ID shown in that list.